Shipping Policy
Shipping Policy
At OM PhArmAcy, A unit of OM HeAlthcAre Enterprises Ltd. We provide shipping and
delivery of our Products all over India. By Indian Postal Service, Bus and third party Courier.
We aim to provide the best customer experience for you by tying-up .Your order in the best
possible way and to ensure that you have a hassle-free experience in receiving the Product that
you have ordered from the Platform. We make all commercially reasonable endeavours to
ensure that the Products are delivered to you in a time period.
4.1 Shipping Charges for Orders
∙Free Shipping: We offer free shipping only Bhubaneswar Locations on orders
above Rs. 500 /-.( T&C)
∙Standard Shipping Fees: For orders below the minimum threshold, standard
shipping charges will apply. The charges will be calculated at checkout based on your
location.
∙Standard Shipping Delivery Fess Rs 100/-(T&C)
4.2 Shipping Time
∙Domestic Orders: Standard delivery time for domestic orders is 1 to 2 business days
from the date of dispatch, depending on the delivery location.
4.3 Shipping Delays
While we strive to meet the estimated shipping times, external factors such as weather,
holidays, or courier delays may affect delivery times. OM Pharmacy is not responsible for
delays caused by third-party couriers.
4.4 Shipping Fees on Returns
∙Defective or Incorrect Products: OM Pharmacy will cover the cost of return
shipping for defective or incorrect items.
∙Other Returns: For non-defective or non-damaged returns, the customer will be
responsible for return shipping costs.
∙6. Customer Service Contact
∙For any questions or concerns regarding our Return, Refund, Cancellation, and
Shipping Charges Policy, please contact us:
∙Email:ask@ompharmacy.com
Phone:0674-2300434
Website:www.omhealthcare.org
Customer Support Hours:9.30am to6.30pm
∙
∙By shopping with OM Pharmacy, you agree to the terms of this policy. We are
committed to providing excellent service and ensuring a smooth shopping experience
for all our customers